Terms of Service

1. Acceptance of Terms

Welcome to Grumolagon. These Terms of Service ("Terms") govern your use of our website, services, and training programs. By accessing our website at grumolagon.center or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you may not access our website or use our services.

2. Description of Services

Grumolagon provides public speaking training services, including but not limited to:

• Individual and group coaching sessions
• Corporate training programs
• Presentation skills workshops
• Confidence building programs
• Online resources and educational content
• Consultation services

3. Eligibility

To use our services, you must:

• Be at least 18 years old or have parental consent
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete information when requested
• Comply with all applicable laws and regulations

4. Registration and Accounts

Some of our services may require you to create an account or register for programs. When you do so, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your login credentials confidential
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized use

5. Payment Terms

5.1 Fees and Charges

• Fees for our services are as posted on our website or as agreed upon in writing
• All fees are in Canadian dollars unless otherwise specified
• Payment is due in advance unless other arrangements are made
• We reserve the right to change our fees with 30 days' notice

5.2 Payment Methods

• We accept major credit cards, bank transfers, and other approved payment methods
• Payment processing is handled by secure third-party providers
• You authorize us to charge your chosen payment method for applicable fees

5.3 Refund Policy

• Refunds are provided according to our published refund policy
• Requests for refunds must be made in writing
• Individual circumstances will be considered on a case-by-case basis
• Training materials and completed sessions are generally non-refundable

6. Cancellation and Rescheduling

6.1 Client Cancellations

• Individual sessions may be rescheduled with at least 24 hours' notice
• Group sessions and workshops require 48 hours' notice for rescheduling
• Corporate training cancellations require 7 days' notice
• Cancellations without adequate notice may result in forfeiture of fees

6.2 Grumolagon Cancellations

• We reserve the right to cancel or reschedule sessions due to unforeseen circumstances
• You will receive full refund or rescheduling options in such cases
• We are not liable for consequential damages due to cancellations

7. Intellectual Property Rights

7.1 Our Content

All content on our website and in our training materials, including but not limited to text, graphics, logos, images, videos, and software, is the property of Grumolagon or our licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our website for personal or business purposes
• Use training materials provided during our programs
• Download and print materials for your personal use

7.3 Restrictions

You may not:

• Reproduce, distribute, or sell our content without permission
• Create derivative works based on our materials
• Remove copyright or proprietary notices
• Use our content for competing training programs

8. User Conduct

When using our services, you agree to:

• Treat all participants and staff with respect and professionalism
• Arrive punctually for scheduled sessions
• Participate actively and constructively in training programs
• Maintain confidentiality of other participants' information
• Follow safety guidelines and instructions

You agree not to:

• Disrupt or interfere with training sessions
• Use offensive, abusive, or inappropriate language
• Record sessions without explicit permission
• Share proprietary training materials with third parties
• Engage in any unlawful or unethical behavior

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers and Limitations

10.1 Service Disclaimer

Our training services are provided "as is" and "as available." While we strive to provide high-quality training, we make no guarantees about specific outcomes or improvements in your speaking abilities.

10.2 No Professional Advice

Our services are educational in nature and do not constitute professional psychological, medical, or therapeutic advice. If you require such services, please consult qualified professionals.

10.3 Limitation of Liability

To the maximum extent permitted by law, Grumolagon shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

11. Indemnification

You agree to indemnify and hold harmless Grumolagon, its employees, and agents from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your use of our services
• Your violation of any third-party rights
• Any content you provide or share

12. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Government actions or regulations
• Pandemics or health emergencies
• Technical failures
• Labor disputes

13. Termination

13.1 Termination by You

You may terminate your relationship with us at any time, subject to our cancellation and refund policies.

13.2 Termination by Us

We may terminate or suspend your access to our services immediately if you:

• Violate these Terms
• Engage in inappropriate conduct
• Fail to pay applicable fees
• Provide false or misleading information

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, such provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Grumolagon regarding your use of our services.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

For significant changes, we will provide additional notice through email or prominent website notifications.

18. Contact Information

If you have questions about these Terms or our services, please contact us:

19. Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.